Shipping & Handling
Does LYS offer same-day shipping?
Yes! Orders placed before 12:00 p.m. Eastern Time, Tuesday through Friday, are processed and shipped the same day, excluding holidays.
Orders placed after the cutoff, on weekends, or on holidays will be processed on our next scheduled shipping day. Preorder items are excluded from same-day shipping.
All orders are shipped via UPS.
How long will it take to receive my order?
Once your order has been processed and shipped, estimated delivery times are:
- Domestic: 1–5 business days
- International: 2–4 weeks
You will receive an email with your shipping confirmation and tracking number once your order ships.
How do preorders work?
Please review the product description for the shipping date and details of each preorder item.
If your order includes a preorder item, your order will ship when the preorder item is ready, according to its listed shipping date. You will receive an email if there is a delay and a shipping confirmation with tracking information once your order ships.
What if my package is lost or stolen?
LYS is not responsible for lost or stolen packages and does not offer replacements for these shipments. If your package is lost or stolen, please contact UPS at 1-800-742-5877 for assistance.
