Shipping & Handling
After processing is complete, all orders ship in 1 to 5 business days, and 2 to 4 weeks for International delivery. Once your package ships, you’ll receive an email notification with shipping and tracking information. Please read product description for preorder items (usually takes 5-7 business days.) Preorder items ships on or prior to, the date specified on the product page.
Holiday Season/Covid-19 Shipping Delays
The LYS team works hard to fulfill orders in a timely manner so you guys can enjoy your pieces as soon as possible! Due to the record holiday season rush on top of the COVID-19 staff shortages, postal services are experiencing delays.
Once your order is fulfilled by the LYS team, you will receive an automatic email with the tracking information. At this time, the package is taken to the post office to begin the delivery process. As a result of the overwhelming amount of shipments at this time, the post office is not updating all tracking numbers during the transit process and are only updating tracking once delivered. This will cause some tracking updates left at “label created” although the shipment is already in possession of the post office.
Once orders are given to the postal service, it is out of our control and we do not have any additional information than what is provided with the tracking number. We thank you for your understanding & patience during this time.