Refund policy

Can I receive a refund on an item I purchased?

All purchases are non-refundable. Eligible items may be exchanged or returned for store credit, provided you contact us by email within 48 hours of package delivery. Requests submitted after this timeframe will not be accepted.

To qualify, merchandise must be unworn, unwashed, and in its original condition with all original tags attached. Please report any issues with your order by email within 48 hours of delivery.

Items Not Eligible for Exchange or Store Credit

Sale items, swimwear, bodysuits, and accessories are final sale. Additional exclusions are noted in individual product descriptions. Please review these details before purchasing.

In accordance with the terms accepted at checkout, LYS reserves the right to refuse any exchange or return for store credit if the merchandise does not meet these requirements.

Shipping & Processing

Original shipping and handling charges are non-refundable. Customers are responsible for all shipping and handling costs associated with returning merchandise and receiving exchanged items.

Once your return has been processed, you will receive an email confirming your exchange details or store credit.

To request an exchange, store credit, or report an issue, email:
LYSloveyourselfboutique@gmail.com